Service Level Agreement

DCS offers mission-critical Service Level Agreement (SLA) with fast incident response, and options like urgent response, 24/7 or 8/5 support, hardware warranty, parts replacement, and network outsourcing.

Mission-critical Service Level Agreement-SLA with fast incident response, and options like:

  • Urgent Response
  • 24/7 or 8/5 Support
  • Hardware Warranty
  • Parts Replacement

Preventive Maintenance

Preventive maintenance implies systematic inspection and detection of potential failures before they occur; it should be done on periodic basis to avoid failure of the equipment and extend its service life. DCS provide pre-scheduled preventive maintenance visits according to your needs.

Predictive Maintenance

DCS predictive maintenance helps companies anticipate data center issues before they happen through systematic inspection and detection of potential failure. It can predict when maintenance should be performed on a piece of equipment before it is being subject to any failure while extending its service life.

DCS Provide pre-scheduled preventive maintenance visits according to your needs.